{"id":5260,"date":"2026-05-26T09:35:49","date_gmt":"2026-05-26T07:35:49","guid":{"rendered":"https:\/\/ftamsterdam.nl\/?page_id=5260"},"modified":"2026-05-26T09:45:32","modified_gmt":"2026-05-26T07:45:32","slug":"complaints-procedure","status":"publish","type":"page","link":"https:\/\/ftamsterdam.nl\/en\/complaints-procedure\/","title":{"rendered":"Complaints procedure"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5260\" class=\"elementor elementor-5260\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bb37495 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bb37495\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-de8ec1c\" data-id=\"de8ec1c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3b97660 elementor-widget elementor-widget-text-editor\" data-id=\"3b97660\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.19.0 - 07-02-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>We attach great importance to the quality of our services. However, it may happen that you are not satisfied. On this page, you will find all the information and documents you need to submit a complaint.<\/p>\n<ul style=\"font-size: 18px; font-style: normal; font-weight: 400;\">\n<li style=\"font-size: 18px;\"><span style=\"font-style: inherit; font-weight: inherit;\"><a href=\"https:\/\/ftamsterdam.nl\/wp-content\/uploads\/2026\/05\/Klachtenprocedure_Patient_EN_tekstwebsite.docx\" target=\"_blank\">Complaints procedure&nbsp;<\/a><\/span><\/li>\n<li style=\"font-size: 18px;\"><a href=\"https:\/\/ftamsterdam.nl\/wp-content\/uploads\/2026\/05\/Complaint_Form_Physiotherapy.docx\" target=\"_blank\">Complaints form<\/a><\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>We attach great importance to the quality of our services. However, it may happen that you are not satisfied. On this page, you will find all the information and documents you need to submit a complaint. Complaints procedure&nbsp; Complaints form<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"_links":{"self":[{"href":"https:\/\/ftamsterdam.nl\/en\/wp-json\/wp\/v2\/pages\/5260"}],"collection":[{"href":"https:\/\/ftamsterdam.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ftamsterdam.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ftamsterdam.nl\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/ftamsterdam.nl\/en\/wp-json\/wp\/v2\/comments?post=5260"}],"version-history":[{"count":5,"href":"https:\/\/ftamsterdam.nl\/en\/wp-json\/wp\/v2\/pages\/5260\/revisions"}],"predecessor-version":[{"id":5269,"href":"https:\/\/ftamsterdam.nl\/en\/wp-json\/wp\/v2\/pages\/5260\/revisions\/5269"}],"wp:attachment":[{"href":"https:\/\/ftamsterdam.nl\/en\/wp-json\/wp\/v2\/media?parent=5260"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}